Hard truths: the journey to putting patients first: volume one of the government response to the Mid Staffordshire NHS Foundation Trust public inquiry

Document type
Corporate author(s)
Great Britain. Department of Health
Date of publication
20 November 2013
Cm 8754
Health Services
Corporate subject(s)
Mid Staffordshire NHS Foundation Trust
Social welfare
Material type

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This paper makes a string of recommendations to drive up standards of care in the NHS in the wake of the scandal of patient abuse and neglect at Mid Staffordshire NHS Foundation Trust. They include: 1) fines for hospitals if they try to cover up mistakes; 2) provisions for every patient to have an allocated nurse and doctor, with names posted above their beds; 3) publication of details of the number of nurses on each ward; 4) doctors and nurses to face up to five years in gaol for wilful neglect of patients; 5) blacklisting of failed managers, who will be barred from working in the NHS; 6) hospitals being required to display guides to their complaints procedures in wards; 7) publication of complaints statistics quarterly; and 8) doctors and nurses to be suspended or even struck off for concealing mistakes.

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