Improving GP services: commissioners and patient choice

Document type
Report
Corporate author(s)
Monitor (Agency : Great Britain
Publisher
Monitor
Date of publication
1 June 2015
Subject(s)
Health Services
Collection
Social welfare
Material type
Reports

Download (1.4MB )

This report presents the findings of Monitor's review of how GP services are working for patients, with a specific focus on the role of choice and competition. It focuses on the role of patient choice in driving improvements in the quality of GP services. It draws on a survey of 3,200 patients, interviews with 25 GP providers, and information from NHS England, the Care Quality Commission (CQC) and other stakeholders. The information gathered indicates that a substantial majority of patients are satisfied with their GP practice and the large majority of GP practices perform well against NHS England’s and the CQC’s quality indicators. However, there are variations in how readily patients can access GP services and in the quality of services provided. This presents a particular opportunity for clinical commissioning groups (CCGs) to help improve GP services for patients as they have been eligible to co-commission GP services with NHS England since April 2015.

Related to Monitor

Review of the contingency planning team/trust special administration procedure at Mid Staffordshire NHS Foundation Trust: lessons learned

Mid Staffordshire NHS Foundation Trust was the first organisation to go through the new regulatory enforcement procedure for NHS foundation trusts that was introduced under the Health and Social Care

Five year forward view: the Success Regime: a whole systems intervention

There are a number of challenged local health and care systems where the quality of care commissioned and provided to patients requires improvement; where services do not meet the expectations of the

Consultation on changes to the risk assessment framework: June 2015

The NHS faces a continuing and significant challenge to simultaneously improve quality, meet access targets and drive up productivity. Meeting this challenge means there can be no let-up in the pace

Improving GP services: commissioners and patient choice

This report presents the findings of Monitor's review of how GP services are working for patients, with a specific focus on the role of choice and competition. It focuses on the role of patient choice

More items related to this publisher