Improving quality in general practice

Document type
Literature review
De Silva, Debra; Bamber, Jonathan
Health Foundation
Date of publication
1 November 2014
Evidence scan; no. 23
Health Services
Social welfare
Material type

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This evidence scan was initially commissioned to inform attendees at the National Summit on Quality in General Practice, held at the Royal College of General Practitioners on 31 July 2014. The theme of the day was Sustaining and improving the quality of general practice. The scan is divided into three parts:

  • Part 1 explores how quality should be defined, drawing upon literature from leading thinkers and organisations in health care and quality improvement.
  • Part 2 summarises empirical evidence on what the public think of general practice, and the features they think are important in good quality general practice care.
  • Part 3 compiles empirical research about interventions that have been tested to improve the quality of general practice care.