Incentives and managerial experience in multi-task teams
- Document type
- Working Paper
- Griffiths, Rachel; Neely, Andy
- AIM Research
- Date of publication
- 1 August 2008
- AIM Working Papers
- Management & leadership: including strategy, public sector management, operations and production, People management: all aspects of managing people
- Business and management
- Material type
This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in another. Branches from the second division are used as a control group. Our results suggest that the Balanced Scorecard approach had some impact, but that it varied with branch characteristics, and in particular, branches with more experienced managers were better able to respond to the new incentives.
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