Innovation and efficiency in care supply: a discussion paper

Document type
Discussion paper
Corporate author(s)
Resolution Foundation
Resolution Foundation
Date of publication
1 December 2008
Social Work, Social Care and Social Services, Poverty Alleviation Welfare Benefits and Financial Inclusion
Social welfare
Material type

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Care supply remains patchy in quality and efficiency and this exacerbates the postcode lottery many older people face when navigating the care system.  The care market needs to be able to respond flexibly to the challenges it faces.  These include having very limited resources combined with growing and more complex needs of users and an ambitious government reform agenda. This report identifies those factors which hinder care providers from carrying out strategic innovation to deliver personalised and cost effective care services, and from planning responses to forthcoming challenges in the market.  These factors are summarised as regulation and inspection; local authority commissioning behaviour; investors’ behaviour; and internal organisational constraints.  The final section of this report outlines a number of options to both overcome these obstacles, and to positively create a market environment which fosters innovative practice.