Innovation performance measurement: striking the right balance: summary
- Document type
- Birchall, David; Tovstiga, George; Morrison, Andrew
- Corven Networks
- Date of publication
- 1 August 2011
- Trends: economic, social and technology trends affecting business, Management & leadership: including strategy, public sector management, operations and production
- Business and management
- Material type
Innovation performance measurement continues to be a problematic management challenge. This is the summary of a longer research report that addresses the following questions:
- If innovation is at least partly driven by serendipitous events, to what extent can it be measured?
- What measurements of innovation are meaningful - that is, what are the measurements that can be acted on?
- What are the assumptions underlying any measure of innovation performance?
- What limitations are there to measurement, both physical and conceptual?
- What are the underlying assumptions that justify the measurement of innovation performance?
- What are the limitations and constraints on any meaningful measure of innovation performance?
- What is the best way to design a measurement system?
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