An investigation into the issues and perceived performances within healthcare new infrastructure development process

An investigation into the issues and perceived performances within healthcare new infrastructure development process
Document type
Paper
Author(s)
Dehe, Benjamin; Bamford, David
Publisher
British Academy of Management
Date of publication
10 September 2013
Series
British Academy of Management Conference Proceedings 2013
Subject(s)
Management & leadership: including strategy, public sector management, operations and production
Collection
Business and management
Material type
Reports

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This dvelopmental paper from the Strategy as Practice track of BAM 2013 aims to explore where the main issues are within the development of new healthcare infrastructure. This study investigates, via a survey (N=85), participants’ perceptions of the problems and performance, according to the group of stakeholders, who are directly involved within the planning and design of a new healthcare infrastructure development in a NHS organisation. Healthcare infrastructures are complex developments and involve several groups of stakeholders, with more or less power and involvement, which directly influences the decision making processes and outcomes. It is assumed and recognised from previous studies and direct observations that healthcare infrastructure development processes have substantial room for improvement, however the lack of understanding of where these problems lie is a barrier to improvement. Therefore, in this paper the issues are being investigated from the perspective of four groups of stakeholders in order to identify whether their understanding is similar.

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