Involving patients in improving safety

Document type
Literature review
Corporate author(s)
Health Foundation (Great Britain)
Health Foundation
Date of publication
1 March 2013
Health Services
Social welfare
Material type

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This evidence scan describes ways that patients have been involved in improving safety. The scan includes 75 empirical studies sourced from five bibliographic databases searched in September 2012. The main approaches to involving patients in safety improvement include: collecting feedback retrospectively; asking patients to help plan broad service change; and encouraging patients to help identify risks when they are receiving care. There is little comparative information about the pros and cons of these approaches.