Key to care: report of the Burstow Commission on the future of the home care workforce

Document type
Report
Author(s)
Koehler, Ingrid
Publisher
Local Government Information Unit
Date of publication
1 December 2014
Subject(s)
Social Work, Social Care and Social Services
Collection
Social welfare
Material type
Reports

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If home care is not in crisis yet, it soon will be. More people need care and there is less money to pay for it and not enough people willing to do the work. It is not organised nearly as well as it could be and it appears designed to keep caring professional relationships from forming between workers and those they care for. We are probably lucky there hasn’t been a major home care scandal yet. If things don’t change, it may only be a matter of time. This Commission was formed with a sense of that urgency and a need to change.

This report outlines clear recommendations on what needs to change to have a professional, well-paid, well-trained and properly regulated workforce who can provide the quality of care at home that people need. But it also recognises the complex nature of social care and the interrelatedness of problems and solutions. It features the stories of care workers, in their own words, who powerfully speak on both what needs to change and what could be the future of care.

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