If home care is not in crisis yet, it soon will be. More people need care and there is less money to pay for it and not enough people willing to do the work. It is not organised nearly as well as it could be and it appears designed to keep caring professional relationships from forming between workers and those they care for. We are probably lucky there hasn’t been a major home care scandal yet. If things don’t change, it may only be a matter of time. This Commission was formed with a sense of that urgency and a need to change.
This report outlines clear recommendations on what needs to change to have a professional, well-paid, well-trained and properly regulated workforce who can provide the quality of care at home that people need. But it also recognises the complex nature of social care and the interrelatedness of problems and solutions. It features the stories of care workers, in their own words, who powerfully speak on both what needs to change and what could be the future of care.