This report focuses on research undertaken in England which examined the location and geographical spread of park home sites, and gathered residents' experiences of living on these sites, looking at how they managed to resolve any issues which arose. The research also included a detailed survey of all local authorities in England to find out their views about how best to protect the residents living on licensed sites. Park homes are seen by many as an affordable housing option often located within attractive rural locations. For some residents, the dream is a reality and we heard from people who are very happy on their site. However, behind the idyllic picture lie other stories of intimidation, poorly maintained sites and a lack of consumer choice. Park home residents live in the curious position of owning their home but not the land on which it sits. This means that they have to comply with various rules and regulations, laid down by law and the site operator. The findings of the research included that most authorities considered the legislation governing licensing of sites, the Caravan Sites and Control of Development Act 1960, to be out of date and inadequate to deal with issues such as site maintenance. Authority officers would like to see a range of enforcement options introduced, with stiffer economic penalties for breaches of site licensing conditions. Local authorities would also like to have the power to withhold and withdraw licenses in certain circumstances.