NHS waiting times for elective care in England: report, together with formal minutes related to the report

Document type
Report
Corporate author(s)
Great Britain. Parliament. House of Commons. Committee of Public Accounts
Publisher
TSO
Date of publication
29 April 2014
Series
House of Commons papers, session 2013/14; HC 1002
Subject(s)
Health Services
Collection
Social welfare
Material type
Reports

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The success of NHS hospital trusts (trusts) in meeting the 18-week waiting time standards for non-emergency care means that patients are waiting less time for treatment, although the challenge of achieving the standards is increasing as demand for trusts' services grows. However, errors in trusts' recording of waiting time information undermine public confidence in reported performance. The Department of Health (the Department), NHS England, Monitor and the NHS Trust Development Authority accept the need to improve the reliability of waiting time performance information. The system of fines for missing the standards is not being used by all commissioners to drive improved performance. Work is also needed to improve patients' understanding of their rights and responsibilities relating to waiting times.

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