The Organisation and Regulation of the Public Employment Service and of private employment and temporary work agencies: the experience of selected European countries – the Netherlands, Denmark, Germany and the United Kingdom.

Document type
Report
Author(s)
Finn, Dan
Publisher
Learning and Work Institute
Date of publication
1 May 2016
Subject(s)
Employment
Collection
Social welfare
Material type
Reports

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  • This report, commissioned by the Director General of the Korea Labour Institute (KLI), surveys employment agencies in four European countries and the protection for employers as well as workers which they provide. The author considers the Netherlands, Denmark, Germany and the United Kingdom (UK), purposely identified as offering aspects of policy and practice considered to be relevant to policy development in Korea. In particular each country has been at the forefront of activation reforms involving organisational change in the Public Employment Service (PES) including new inter-institutional arrangements between the national PES, employment agencies and regional and local government. They have also introduced major reforms in labour market flexibility which  coincided with a growing role for Private Employment and Temporary Work Agencies (PE&TWAs). The report gives an initial overview of developments in activation policies and the role of the PES and of the wider international and European regulatory framework that helps shape national employment service policies. Each of the four case study chapters subsequently addresses three particular aspects of institutional and service delivery arrangements:
  •  the role of the PES and of different levels of government in designing and delivering publicly funded employment services for the unemployed and other working age welfare claimants;
  •  quasi-market arrangements for the contracting out, procurement and performance management of publicly funded employment services;
  • partnership and regulatory arrangements concerning the operation of PE&TWAs in labour market intermediation, including a brief outline of the employment rights of agency workers.
    In conclusion eth author summarizes significant policy and design ‘lessons’ from the case study countries on PES decentralisation, procurement, contract design, and partnerships with contracted providers and on the regulation of PE&TWAs.

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