The Organisation and Regulation of the Public Employment Service and of private employment and temporary work agencies: the experience of selected European countries – the Netherlands, Denmark, Germany and the United Kingdom.

Document type
Finn, Dan
Learning and Work Institute
Date of publication
1 May 2016
Social welfare
Material type

Download (1.6MB )

  • This report, commissioned by the Director General of the Korea Labour Institute (KLI), surveys employment agencies in four European countries and the protection for employers as well as workers which they provide. The author considers the Netherlands, Denmark, Germany and the United Kingdom (UK), purposely identified as offering aspects of policy and practice considered to be relevant to policy development in Korea. In particular each country has been at the forefront of activation reforms involving organisational change in the Public Employment Service (PES) including new inter-institutional arrangements between the national PES, employment agencies and regional and local government. They have also introduced major reforms in labour market flexibility which  coincided with a growing role for Private Employment and Temporary Work Agencies (PE&TWAs). The report gives an initial overview of developments in activation policies and the role of the PES and of the wider international and European regulatory framework that helps shape national employment service policies. Each of the four case study chapters subsequently addresses three particular aspects of institutional and service delivery arrangements:
  •  the role of the PES and of different levels of government in designing and delivering publicly funded employment services for the unemployed and other working age welfare claimants;
  •  quasi-market arrangements for the contracting out, procurement and performance management of publicly funded employment services;
  • partnership and regulatory arrangements concerning the operation of PE&TWAs in labour market intermediation, including a brief outline of the employment rights of agency workers.
    In conclusion eth author summarizes significant policy and design ‘lessons’ from the case study countries on PES decentralisation, procurement, contract design, and partnerships with contracted providers and on the regulation of PE&TWAs.

Related to Employment

Specific capital, firm insurance, and the dynamics of the postgraduate wage premium

Working Paper on wage cyclicality across education groups

Snapshots of the sector: trust

Charity sector bulletin on trust within organisations and the impact on recruiting good trustees

Atypical approaches: options to support workers with insecure incomes

Report on working conditions and workers rights in the UK

Setting the record straight: how record employment has changed the UK

Report on the unprecedented growth in employment in recent years

More items related to this subject

Related to Learning and Work Institute

Should generations differ in their wealth accumulation

Working paper on wealth accumulation across the generations

Employees earnings since the great recession: the latest picture

Briefing note on changes in earnings over time

Specific capital, firm insurance, and the dynamics of the postgraduate wage premium

Working Paper on wage cyclicality across education groups

More items related to this publisher