The oversight and review of cases in the light of changing circumstances and new information: how do people respond to new (and challenging) information?

Document type
Burton, Sheryl
Date of publication
1 November 2009
Children and Young People, Families
Social welfare
Material type

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This briefing focuses on what is known about how people make decisions in child protection work and, in particular, on how they respond to new and challenging information under pressure, in ongoing chronic situations when children may be at significant risk of harm. It will assist Directors of Children’s Services and senior managers in all relevant agencies to reflect on, develop and sustain the culture and ethos around supervision and management to ensure better oversight and review of cases. The briefing draws on research as well as on knowledge of practice.

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