Personalisation briefing: personalisation, productivity and efficiency

Document type
Corporate author(s)
Social Care Institute for Excellence (Great Britain)
Social Care Institute for Excellence
Date of publication
1 January 2011
At a glance; 35
Social Work, Social Care and Social Services
Social welfare
Material type

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This At a glance summary examines the potential for personalisation and particularly self-directed support and personal budgets to result in cost-efficiencies and improved productivity as well as improved care and support. It provides an overview of some emerging evidence on efficiency from the implementation of personalisation so far, to inform the next stage of delivery which is outlined in A vision for adult social care: Capable communities and active citizens (Department of Health, 2010).

It is too early, and there is not enough robust data available, to make conclusive decisions on whether personalisation (specifically self-directed support and personal budgets) have delivered efficiency savings and reduced costs. However, there is some evidence to suggest that self-directed support and personal budgets could lead to improved outcomes in individual cases for the same cost if implemented efficiently and effectively.