Quality governance framework

Document type
Corporate author(s)
Monitor (Agency : Great Britain)
Date of publication
1 July 2010
Health Services
Social welfare
Material type

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Quality governance is the combination of structures and processes at and below board level to lead on trust-wide quality performance. They include: 1) ensuring required standards are achieved; 2) investigating and taking action on substandard performance; 3) planning and driving continuous improvement; 4) identifying, sharing and ensuring
delivery of best-practice; and 5) identifying and managing risks to quality of care. This framework assesses quality governance by asking a series of 10 questions split into four main categories: strategy, capabilities and culture, process and structure, and measurement.

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