Reinventing healthcare delivery

Document type
Corporate author(s)
Spear, Steven
Health Foundation
Date of publication
1 May 2012
Health Services
Social welfare
Material type

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In this thought paper the author argues that the way to achieve great operational performance and value in healthcare has often been misunderstood. In order to ensure that good people and good science are facilitated, rather than overwhelmed, by systems, leaders have to expand their attention from what individuals do to how the pieces come together. High quality care and great performance involves leaders making problem solving, improvement, and innovation part of the regular routine of daily practice.