Report of engagement activity with stroke survivors and carers

Document type
Corporate author(s)
Care Quality Commission
Care Quality Commission
Date of publication
10 January 2011
Health Services, Social Work, Social Care and Social Services
Social welfare
Material type

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In December 2010 Care Quality Commission (CQC) completed a review of services for people who have had a stroke and their carers. This document summarises how CQC sought and took into account the views of people who use stroke services. The CQC initially conducted a workshop to find out what is most important for people who have had a stroke and their families, and to discuss the framework of questions and indicators which the review would use to assess how well local services are performing. A series of focus groups was held to identify the aspects of rehabilitation care that were most important to patients once they were discharged from hospital and living in the community. CQC also worked with the SpeakOut network of community groups.  SpeakOut enables groups who are often not heard to have a stronger voice about the health and social care matters which affect their communities. Finally, the document summarises how it involved people locally in developing and assessing the printed information that is provided to stroke survivors (and their carers) around the time that they are transferred home on discharge from hospital.