Review of business process improvement methodologies in public services

Review of business process improvement methodologies in public services
Document type
Paper
Author(s)
Radnor, Zoe
Publisher
AIM Research
Date of publication
1 May 2010
Series
AIM Research Academic Papers
Subject(s)
Trends: economic, social and technology trends affecting business, Management & leadership: including strategy, public sector management, operations and production
Collection
Business and management
Material type
Reports

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This report is drawn from a set of questions proposed to, and answers collected from, public sector organisations, looking at the successes and failures of innovation to their business processes and providing indications for where their future developments should be focussed. It determines which business processes are suitable for improvement approaches in the long term and short term and the practicalities associated with using these processes.

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