Social action on social media

Document type
Working Paper
Miller, Carl
Date of publication
1 May 2015
Nesta working paper; no.15/04
Community Development and Regeneration
Social welfare
Material type

Download (637KB )

People try to help others in a wide number of ways; taken together this is social action - the heart of civil society, and the foundation of a healthy one. However, some social action is hard to spot. It may be unregistered, be carried out with little or no income, or have little formal governance. This paper examines a new way of detecting and measuring social action – especially that which takes place below the radar. It uses a new methodology developed by CASM to use social media to spot, collect and measure social action that normally is carried out below the radar. It uses natural language processing algorithms to analyse, and sort large quantities of Tweets related to two key events: the flooding of 2014, and the launch of the Step up to Serve Campaign.

Related to NESTA

Which digital skills do you really need? exploring employer demand for digital skills and occupation growth prospects

Downloadable analysis examining the relationship between digital skills and predictions about the future of employment

A theoretical framework for the DSI index

Report on the Digital Social Innovation Index

Mapping the standards of evidence used in UK social policy

This report maps the 18 standards of evidence currently used in UK social policy

More items related to this publisher