Sorry, we're closed: understanding the impact of retail's decline on people and places

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Tomlinson, Daniel; Gardiner, Laura
Date of publication
27 February 2019
Poverty Alleviation Welfare Benefits and Financial Inclusion, Social Policy, Employment
Social welfare
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Retail is central to the places that we live in. Jobs in fast growing sectors are not necessarily found in all our town centres, whereas shops are. The sense that ‘bustling’ areas we once took pride in are in decline is real, changing how we feel about where we live.

This report steps back from the firms or individual store closures that are so often the focus of attention, and instead provides an in-depth study of the people and places affected by retail’s decline, drawing on quantitative analysis and two focus groups carried out with a mixture of current and former retail workers.

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