Switching principles next steps: action plan

Switching principles next steps: action plan
Document type
Corporate author(s)
Great Britain. Dept. for Business, Innovation and Skills
Date of publication
25 May 2016
Trends: economic, social and technology trends affecting business
Business and management
Material type

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This paper sets out the commitments government will make to improve the process of switching suppliers.

Following the responses to the call for evidence the government is considering how to make switching even easier and quicker by looking at the time it takes to switch in different sectors and considering legislative options for switching in the communications sectors.

Also working with Citizen’s Advice and the Money Advice Service to target switching support as part of the wider package on improving financial capability.

This action plan accompanies the government response to the call for evidence 

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