Talking about end of life care: right conversations, right people, right time

Document type
Corporate author(s)
NHS National End of Life Care Programme
NHS National End of Life Care Programme
Date of publication
1 April 2011
Health Services, Social Work, Social Care and Social Services
Social welfare
Material type

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This is the final report from the communication skills pilot project, which funded pilot sites to explore training need, provision, strategy and sustainability. Service users and other partners also contributed to the project. It celebrates the NEoLCP’s work in equipping health and social services workforce with the confidence and competence to respectfully and compassionately care for individuals and their families towards the end of life. The pilots carried out a training needs analysis, reviewed existing provision and benchmarked it against national competences. They then used a needs-based approach to develop new training plans. This report highlights the project’s findings and identifies key messages.