Targeting benefit fraud: tracking research February 2011

Document type
Report
Corporate author(s)
Great Britain. Department for Work and Pensions.
Publisher
DWP
Date of publication
1 December 2011
Series
DWP communications research report; 6
Subject(s)
Poverty Alleviation Welfare Benefits and Financial Inclusion, Criminal Justice Services
Collection
Social welfare
Material type
Reports

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This report contains the findings of a piece of tracking research commissioned by the Department for Work and Pensions Communications Directorate to provide a picture of attitudes and behaviour in relation to benefit fraud in order to inform the communications approach to support the delivery of the new fraud and error strategy introduced in October 2010. The analysis focuses on two key audiences: general public and national claimants. The findings of the research included: the proportion of people claiming to have seen, read or heard anything about benefit fraud was high (79%), despite a decrease in campaign spend over the last year; over half of the general public sample perceived benefit fraud as being easy to get away with (53%), this was lower amongst national claimants (41%); the general public are less likely to think that the consequences of getting caught committing fraud are serious than claimants, 44% of the general public sample agreed that the penalties of getting caught committing benefit fraud are ‘not that bad’, compared to 36% of the national claimant sample; and there is a general acceptance amongst both the general public and national claimants that benefit fraud is wrong, 74% of the general public sample and 72% of the national claimants sample thought that benefit fraud is wrong all of the time, regardless of the circumstances.

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