The good, the bad and the ugly: the experience of agency workers and the policy response

Document type
Judge, Lindsay
Resolution Foundation
Date of publication
30 November 2018
Social Policy, Employment, Poverty Alleviation Welfare Benefits and Financial Inclusion, Minority Groups
Social welfare
Material type

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How policy could improve the agency worker experience has been the subject of considerable deliberation over the last 18 months. The Taylor Review explored the topic of agency workers alongside other forms of non-standard labour: there are a number of ongoing government consultations on potential changes which would affect agency workers, and there has been a renewed focus on compliance with the appointment of a Director of Labour Market Enforcement. This report reflects on policy reforms that are currently on the table in the UK and makes additional suggestions for policy change.

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