Thinking on its own: AI in the NHS

Document type
Harwich, Eleonora; Laycock, Kate
Date of publication
11 January 2018
Health Services, Social Policy, Social Work, Social Care and Social Services
Social welfare
Material type

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This report illustrates the areas where artificial intelligence (AI) could help the NHS become more efficient and deliver better outcomes for patients. It also highlights the main barriers to the implementation of this technology and suggests some potential solutions.

Despite the hype around AI in healthcare, examples of it being implemented and deployed in the NHS are sparse. Broadly speaking, it is incumbent on individual providers to introduce new technologies into the NHS. This has resulted in piecemeal applications and patchy realisation of benefits. With a different approach to technological adoption, however, which would gradually embed AI in service transformation plans, the future could look quite different.

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