The Wells Family Challenge: a pharmacist first approach

Document type
Corporate author(s)
2020health (Think tank)
Date of publication
1 March 2013
Health Services, Families
Social welfare
Material type

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This report analyses and presents a qualitative evaluation of the benefits of the Wells Family Challenge; an assessment of the impact of in-store pharmacists using practical tools and techniques on the health and lifestyle of families. The assessment was carried out from November 2011 to November 2012, in ten Sainsbury’s stores with in-store pharmacies across the UK. The key output from the Wells Family Challenge was a highly informative picture of health literacy across the families involved and the mentoring role the pharmacist can play in preventing illness and encouraging healthier lifestyle choices.

The findings from the Wells Family Challenge suggest that many people do not understand the links between the food they are eating, exercise and illness. The pharmacists involved in the challenge imparted educational value and in so doing provided much more than a service treating coughs and colds and alleviating pressure on GPs to treat minor illnesses; they can actually help prevent illness, a function that GP surgeries are not always able to fulfill due to competing demands. The early signs of disease start much younger than many understand and fully appreciate and if they are detected earlier, there is a greater chance to change habits and prevent the serious effects of prolonged poor lifestyle choices, ultimately saving GP time and potentially alleviating pressure on NHS services.

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