Who cares: The future of general practice

Document type
Ewbank, Leo; Hitchcock, Alexander; Sasse, Thomas
Date of publication
4 April 2016
Social Policy, Health Services, Older Adults
Social welfare
Material type

Download (1.5MB )

This report provides an understanding of the present and possible future scenarios for primary care.

General practice is widely seen as the jewel in the crown of the NHS. It is the first point of call for patients and staffed by generalists, tasked with managing the whole healthcare needs of defined groups. 

However, this model has become outdated as demand has changed. People expect to interact with services through technology, outside of core operating hours. 

Today’s elderly and chronically ill patients need integrated, accessible and extended care in the community. Instead, general practice providers remain small, care is episodic rather than coordinated and technology is not exploited.

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