Work in progress: towards a leaner, smarter public-sector workforce

Document type
Hitchcock, Alexander; Laycock, Kate; Sundorph, Emilie
Date of publication
1 February 2017
Social Policy, Education and Skills, Employment, Health Services
Social welfare
Material type

Download (2.8MB )

This paper evaluates recent attempts by successive governments to improve services across the National Health Service (NHS), education, central and local government and the police. 

Interviews with seventeen experts from across government, public-sector bodies, academia and industry are included alongside an analysis of public and private data.

The case for change is outlined in part one of the paper, then high-level themes for reform are examined in part two.  More detailed recommendations are then set out for specific sectors, including the NHS, education and policing.

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