Who to contact about your orders, new business and clearing permissions for re-use

Our studios are open

Following updated government advice our Digitisation studios in St Pancras and Boston Spa are now open. You can order images of British Library collection items by completing our Order Form.

Following the reopening of our digitisation service we are experiencing an unprecedented number of requests. This will adversely affect the time it takes to process your request. Please bear with us while we work very hard to fulfil each order we receive. If your order is time sensitive and you are unable to wait, contact us to cancel your order.

Who to contact about your orders, new business and clearing permissions for re-use

Images of some of our collections are already digitised and available for delivery straight away. Please contact our Customer Services for more information:

t: +44 (0)1937 546060
e: customer-services@bl.uk

Our phone lines are currently operating with a reduced capacity 09.00 – 15.30, Monday to Friday, except for public holidays. We aim to respond to all email enquires within 10 working days. You can also contact us using Quick Chat available 09.00 – 16.00 Monday to Friday.

For copies of contemporary research content, such as journal articles and book chapters, please use British Library On Demand.

Digitising your collection

We'd be delighted to chat to you about creating digital images of your own items, provide a quote for your project or share advice on sourcing funding for a digitisation project. Drop us a line at businessdevelopment@bl.uk 

Permissions

For information about clearing permissions to use British Library images commercially or queries about using our online permissions form, please contact our Permissions team.

t: +44 (0)20 7412 7755

e: permissions@bl.uk