Contact us

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Who to contact about your orders, new business and clearing permissions for re-use

Our studios are open

Following updated government advice our Digitisation studios in St Pancras and Boston Spa are now open. You can order images of British Library collection items by completing our Order Form.

Following the reopening of our digitisation service we are experiencing an unprecedented number of requests. This will adversely affect the time it takes to process your request. Please bear with us while we work very hard to fulfil each order we receive. If your order is time sensitive and you are unable to wait, contact us to cancel your order.

Who to contact about your orders, new business and clearing permissions for re-use

Images of some of our collections are already digitised and available for delivery straight away. Please contact our Customer Services for more information:

  • Telephone +44 (0)1937 546060 during the hours of 09.00 – 16.30, Monday to Friday, except for public holidays.
  • Quick Chat is available Monday to Friday: 09.30 – 16:00.
  • Email: We aim to respond to all email enquires within 10 working days.

For copies of contemporary research content, such as journal articles and book chapters, please use British Library On Demand.

Digitising your collection

We'd be delighted to chat to you about creating digital images of your own items, provide a quote for your project or share advice on sourcing funding for a digitisation project. Drop us a line at 


For information about clearing permissions to use British Library images commercially or queries about using our online permissions form, please contact our Permissions team.

Permissions Department
British Library
96 Euston Road
United Kingdom

t: +44 (0)20 7412 7755


Find out more

Get ready to digitise

Find out what we can digitise and how we go about it.

Who we work with

We’ve digitised many prestigious archives – browse our case studies.

Our services

In addition to digitising images from our vast collection for a range of clients, we also offer expert scanning, bulk digitisation plus a wide range of specialist digitisation services.

Pricing and ordering

No two projects are the same: request a quote for your bespoke digitisation project.