Existing On Demand customers who use ARTEmail to order can find all they need to know about it here
ARTEmail is the way of requesting items one at a time or in bulk from British Library On Demand using formatted emails. This method is suitable for customers who send a high volume of orders to The British Library, or who have a Library Management System that automates ARTEmail ordering.
All the information you need about formatting ARTEmail requests and the message keyword codes you need to know is covered in our Guide to ARTEmail.
The reply codes we use to communicate with customers using ARTEmail are covered in more detail in our Guide to Reply Codes.