Holidays are coming On Demand Christmas Operating times

On Demand - open order

It is December, which means holidays are coming!

Published date:

The British Library’s site in Boston Spa, Yorkshire will be closed from Saturday 23 December to Wednesday 27 December inclusive and on Monday 1 January. This includes the processing of British Library On Demand orders from our physical collections and third-party suppliers, our Customer Services and the Reading Rooms at Boston Spa.

You will still be able to order items from our electronic stores for immediate download.

On Demand order processing

We will stop processing British Library On Demand orders from our physical collections and third-party suppliers at 02.30 GMT on Saturday 23 December and resume our usual service at 08.00 GMT on Thursday 28 December. Order processing will stop again from 02.30 GMT on Saturday 30 December to 08.00 GMT on Tuesday 2 January.

If we receive your order after 02.30 on 23 December, we won’t start processing it and delivery speeds will not be timed until we reopen on 29 December. Similarly, if we receive your order after 02.30 on Saturday 30 December, processing and timing will not start until we reopen on 2 January at 08:00. This includes orders with 2-hour and 24-hour delivery speeds.

This closure will be reflected in the despatch dates estimated by our online ordering interface. If you require further information, please do not hesitate to contact us.

We wish you all a pleasant festive period, a Merry Christmas and a happy new year.

News stories

Boston Spa Reception and Reading Room

British Library On Demand Service Update June 2020

10 June 2020

We are working towards some staff returning to the Boston Spa site in June. This will only be possible when measures are in place to ensure staff and customer safety, which is paramount. Discover what this means for document supply

On Demand - student

EHESS Service Update

10 June 2020

The British Library is committed to support our colleagues in Higher Education as you make the necessary transition to online teaching. Find out how we are restarting our operations to support you.

Overhead people with jigsaw

Impact of VAT Changes on British Library On Demand

10 June 2020

In May 2020, the Government announced changes to VAT on electronic publications. If those products we supply electronically are deemed to attract zero VAT our charging will be amended at the earliest opportunity. Read more about these changes here.

Pricing

British Library On Demand Annual Price Review

10 June 2020

Following the annual review there have been some small changes to the pricing for content from British Library On Demand from 1 August 2020. Find out how this may affect you

Case studies

Jennifer Perkins of Clio Software
…Working with the British Library has been the best co-operative development I’ve ever experienced…

Jennifer Perkins from Clio tells us why her customers have seen a 75% reduction in failed requests since they integrated their Interlibrary Loans software with British Library On Demand

Tracey Clarke and colleague of the University of Sheffield
…British Library On Demand is a major pillar in our strategy, without it we couldn’t provide the service we do…

For the University of Sheffield, British Library On Demand does more than just supply articles. Their relationship with the British Library enables them to come good on their core promise to students and researchers.