Can't find what you're looking for on On Demand?


British Library On Demand offers access to a huge collection of material. Sometimes you may not be able to find what you are looking for, so here are some steps that can help you on your way.

Published date:

Whilst we have 42 million article level records available for searching through our online ordering interface and API, some of our material is searchable only at title level, and for some items there are no online catalogue records available. We are moving over to a new mechanism for processing journal metadata, for instance, so for some publishers we may have a delay in processing their metadata. 

How can you find the items you are looking for?

To help you find these items, we recommend you take the following steps when searching:

1.            Search for your item of interest, for example using the article title, article author or keywords. Then if you don't find the item you want;

2.            Search for the journal title. Where we hold a title we generally have the full run of issues and will be able to supply you with the article you need.

3.            Select the relevant title and you will be prompted for more details about your specific item of interest. Please give us as much accurate information as you can to help us locate it.

Please note that if you submit an order for an item we are unable to supply, you will not be charged.

If you have any further queries, please contact our Customer Service team, who can provide further assistance as required.

News stories

British Library On Demand opening hours for May Spring Bank holiday

9 May 2018

The UK’s May spring bank holiday is Monday 28 May this year, so most On Demand services will stop from 02.00 on 26 May to when we re-open at 08.00 on 29 May

FileOpen Document Delivery software is to be withdrawn

14 March 2018

The FileOpen encryption option is being withdrawn on 1 June 2018 to provide you with a more streamlined and efficient service while retaining delivery options which do not require additional plug-ins.

A third full Customer Service Excellence Accreditation at the British Library

19 January 2018

British Library Customer Services, Document Delivery and Digitisation Services North have been accredited with the full Customer Services Excellence award.

See also

Case studies

…Working with the British Library has been the best co-operative development I’ve ever experienced…

Jennifer Perkins from Clio tells us why her customers have seen a 75% reduction in failed requests since they integrated their Interlibrary Loans software with British Library On Demand

…British Library On Demand is a major pillar in our strategy, without it we couldn’t provide the service we do…

For the University of Sheffield, British Library On Demand does more than just supply articles. Their relationship with the British Library enables them to come good on their core promise to students and researchers.