British Library On Demand closes for May Spring bank holiday

On Demand coursepacks and reading lists

The UK’s spring bank holiday is Monday 29 May this year, so most On Demand services will stop from 02.00 on 27 May to when we re-open at 08.00 on 30 May

Published date:

Monday 29 May is a public holiday in the UK, so the British Library’s site in Boston Spa, Yorkshire will be closed. This includes the processing of British Library On Demand orders from our physical collections and third-party suppliers and our Customer Services team. This closure will be reflected in the dispatch dates estimated by our online ordering interface.

You will still be able to order items from our electronic stores for immediate download.

If we receive your order after 02:00 BST on Saturday 27 May, we won’t start processing it until we reopen on Tuesday 30 May at 08:00 BST. This includes orders with 2-hour and 24-hour delivery speeds. Any 2-hour or 24-hour orders that we receive after 02:00 on 27 May will be timed from 08:00 on 30 May.

The British Library’s Reading Room in Boston Spa will also be closed on Monday 29 May, closing on Friday 26 May at 16.00 and reopening at 09.00 on Tuesday 30 May.

News stories

Caring for On Demand Loans

11 September 2019

As part of our continued work to conserve and care for our collections, here are some friendly reminders for best practice care of your British Library On Demand loans.

Changes to ILL Form

11 September 2019

In response to customer feedback we are making changes to the online ILL claim form to address the issues some of you have encountered.