During the past year On Demand has increased the percentage of request satisfied from our digital collections allowing you to make the most of our digital collection and helping us deliver a higher quality, faster and more cost-effective service. Our pricing policy which has delivered a 50% reduction in prices for requests satisfied from our electronic collection will continue to apply.
You can find the exact cost of the items you want on the ordering interface, but the prices below give a general guide to our service charges. Please note that copyright charges may apply and you may be able to order from us more cheaply or even for free through your workplace or university.
For more information regarding the price changes, please contact our Customer Service team.
Here is a quick overview of our standard prices for 2018/19 with further information on our pricing page.
Standard prices for 2018/19
£5.45 Standard electronic delivery of a born digital copy
£10.90 Standard electronic delivery of a copy from print
£18.60 24-hour electronic delivery of a copy from print
£28.30 2-hour electronic delivery of a copy from print
£12.40 Paper copy by mail (UK delivery)
£12.90 Paper copy by mail (Overseas delivery)
£15.95 Loan by mail* (UK delivery)
£22.35 Loan by mail* (Overseas delivery)
£4.85 Loan renewal*
£4.55 Find it for me - extended search for alternative suppliers
£10.15 Get it for me - extended search and source from alternative suppliers
*Loans are only available to customers with an On Demand business account