FileOpen Document Delivery software has been withdrawn

On Demand - iPad content

The FileOpen encryption option has been withdrawn and users have been automatically switched to DRM Lite.

Published date:

FileOpen has been removed to provide British Library On Demand users with a more streamlined and efficient service while retaining delivery options which do not require additional plug-ins. This allows users to download content without installing third party software.  Documents may be accessed for up to three years on multiple devices including laptops, tablets and smartphones offering a fully mobile delivery solution

If you are experiencing any difficulties, please contact Customer Services who will be able to help you with your problem.

The way in which orders are placed remains unchanged; ART users will continue to use the code SED99 and API online and OCLC users will continue to select Encrypted Download.

Please contact us if you require further information about the changes.

News stories

On Demand August Bank Holiday Opening Times

1 August 2018

The UK’s August bank holiday is Monday 27 August this year, so most On Demand services will stop from 02.00 on 25 August to when we re-open at 08.00 on 28 August

“A brilliant service” from On Demand, according to Mary Beard

27 July 2018

British Library On Demand has received compliments and praise from the “learned and accessible” scholar and classicist, Dame Mary Beard.

British Library On Demand price changes on 1 August 2018

1 June 2018

The British Library annually reviews its On Demand prices and any changes come into practice from August 1.

Case studies

…Working with the British Library has been the best co-operative development I’ve ever experienced…

Jennifer Perkins from Clio tells us why her customers have seen a 75% reduction in failed requests since they integrated their Interlibrary Loans software with British Library On Demand

…British Library On Demand is a major pillar in our strategy, without it we couldn’t provide the service we do…

For the University of Sheffield, British Library On Demand does more than just supply articles. Their relationship with the British Library enables them to come good on their core promise to students and researchers.