FileOpen Document Delivery software is to be withdrawn

A group of people working together to solve a jigsaw

The FileOpen encryption option is being withdrawn on 1 June 2018 to provide you with a more streamlined and efficient service while retaining delivery options which do not require additional plug-ins.

Published date:

British Library On Demand users who have previously used FileOpen are encouraged to switch to DRM Lite before 1 June 2018. This allows users to download content without installing third party software.  Documents may be accessed for up to three years on multiple devices including laptops, tablets and smartphones offering a fully mobile delivery solution

Business Account Administrators can update their account’s preferred encryption format for On Demand by logging in to the Business Account Administration page and changing the copy encryption format option in the Ordering Options tab. Alternatively Customer Services can update your preference.

The way in which orders are placed remains unchanged; ART users will continue to use the code SED99 and API online and OCLC users will continue to select Encrypted Download.

Please contact us if you require further information about the changes. We are able to send you multiple test documents if required.

News stories

RMS collection embargo

8 March 2022

We're enhancing our storage facilities in Boston Spa and some of our collections are being moved to enable this work. As a result, some of the items you requested might not be available while they're being moved.

Case studies

…Working with the British Library has been the best co-operative development I’ve ever experienced…

Jennifer Perkins from Clio tells us why her customers have seen a 75% reduction in failed requests since they integrated their Interlibrary Loans software with British Library On Demand

…British Library On Demand is a major pillar in our strategy, without it we couldn’t provide the service we do…

For the University of Sheffield, British Library On Demand does more than just supply articles. Their relationship with the British Library enables them to come good on their core promise to students and researchers.