Changes to ILL Form

On Demand - inter-library loan

In response to customer feedback we are making changes to the online ILL claim form to address the issues some of you have encountered.

Published date:

When entering your claims the view will no longer jump back to the top of the screen after validating an entry. When printing a copy of your claim, entries at the foot of the page will no longer be obscured and you will be able to export your completed claim form to Excel.

These changes are now in place.

If you have any further feedback or queries our Customer Services team will be happy to help you.

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RMS collection embargo

8 March 2022

We're enhancing our storage facilities in Boston Spa and some of our collections are being moved to enable this work. As a result, some of the items you requested might not be available while they're being moved.