In response to customer feedback we are making changes to the online ILL claim form to address the issues some of you have encountered.
When entering your claims the view will no longer jump back to the top of the screen after validating an entry. When printing a copy of your claim, entries at the foot of the page will no longer be obscured and you will be able to export your completed claim form to Excel.
These changes are now in place.
If you have any further feedback or queries our Customer Services team will be happy to help you.
‘Research(er) Workflows in the Real World’ is a one day conference, hosted at the British Library, on Monday 9th December aimed at library and other professionals who support the research lifecycle.
We’ve updated our DRM Lite Guidelines to give you a better experience when using British Library On Demand.
As part of our continued work to conserve and care for our collections, here are some friendly reminders for best practice care of your British Library On Demand loans.
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