Auto renewal fee on On Demand loans suspended

On Demand - inter-library loan

The auto renewal fee on British Library On Demand loans will remain suspended until the new year.

Published date:

British Library On Demand is continuing to supply loans to customers with On Demand business accounts.

Due to extended seasonal closures we have decided to continue the suspension of the auto renewal fee implemented during November’s national lockdown. We will provide a further update before the renewal fee is re-instated.

We are taking extra precautions to ensure you, our staff and the items remain safe to use for all. This means that it may take up to ten days for loans to be delivered. The loan period will only begin once the items have been despatched from The British Library.

Loans will be automatically renewed if they are not returned prior to the end of the loan period and any notifications concerning items on loan will continue to be sent to the requesting library.

You can find out more about how to return or renew your loan items on our webpages.

Should our capacity become stretched, or the situation with Covid-19 change, please be aware that we may need to scale back our operations.

If you have any further queries please do not hesitate to contact our Customer Service team.

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