On Demand operating hours this Christmas and New Year

Boston Spa Reception and Reading Room

The British Library will have extended closing times over Christmas and New Year

Published date:

The British Library will be closed from Monday 21 December to Monday 28 December inclusive and on Friday 01 January 2021. While we are closed we will be unable to supply On Demand orders from our physical collections and third-party suppliers. You will still be able to order items from our electronic stores for immediate download. The reading room at Boston Spa will also be closed and Customer Services will be unavailable.

Key times and dates:

All Document Supply services will be closed on the following dates

Christmas: 16.00 on 18 December – 08.00 on 29 December (UK time)

New Year:  16.00 on 31 December – 08.00 on 04 January (UK time)

• All Document Supply services (excluding immediate downloads) will be closed from Monday 21 December to Monday 28 December inclusive and on Friday 01 January

• The Boston Spa Reading Room will close at 15:30, on Friday 18 and Thursday 31 December

• Customer Services will be unavailable from Monday 21 December to Monday 28 December inclusive.

• Customer Services will close at 16.00 on Friday 18 and Thursday 31 December.

Christmas:

• We will not process any requests received after 16.00 (UK time) on Friday 18 December until our Document Supply service reopens Tuesday 29 December at 08.00 (UK time). This includes any requests for the 2 hour service.

• All requests received at the British Library after 16.00 on 18 December will be timed from 07.00 on 29 December.

• Articles available for Immediate Download will continue to be delivered during this period.

New Year:

• We will not process any requests received after 16.00 (UK time) on Thursday 31 December until our Document Supply service reopens on Monday 4 January at 08:00 (UK time). This includes any requests for the 2 hour service.

• All requests received at the British Library after 16.00 on 31 December will be timed from 08.00 on 04 January.

• Articles available for Immediate Download will continue to be delivered during this period.

Everybody from the British Library On Demand team and Customer Services would like to wish all our users a very Merry Christmas and we wish you all the best for 2021. We would also like to thank you for using the British Library and we look forward to working with you in the New Year.

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