Impact of VAT Changes on British Library On Demand

Overhead people with jigsaw

In May 2020, the Government announced changes to VAT on electronic publications. If those products we supply electronically are deemed to attract zero VAT our charging will be amended at the earliest opportunity. Please note that copyright fees will continue to attract VAT at 20%.

Published date:

The British Library Finance Team are currently working with our tax advisors to ensure we identify products and services supplied by the British Library On Demand document supply service that will continue to attract VAT.

Once the impact of the change has been assessed we will announce any changes to our services and/or pricing.

Contact us

If you have any further queries please contact our Customer Service through email at Our team are unable to take calls, but will respond to your e-mail as soon as possible.

Please bear with us during this difficult period and check our webpages for updates. You can also follow us on twitter to keep up to date @ondemandBL.

News stories

Reminder: Suspension of On Demand Loan auto renewal fee to end

22 September 2020

From 1 October 2020 we will be reinstating our auto renewal fees following its suspension throughout the summer.

Thank you for continuing to use British Library On Demand

22 September 2020

As we have all been through and continue to face challenges, we just want to say thank you for sticking by us and continuing to use British Library On Demand

We’ve made changes to Business Account Administration – make sure your details are up to date

22 September 2020

We’ve made changes to On Demand Business Account Management. Find out all you need to know and ensure your details are up to date.