On Demand operating times for UK August 2021 public holiday

Boston Spa Reception and Reading Room

The UK’s August bank holiday is Monday 30 August this year, so most On Demand services will stop from 02.00 on 28 August to when we re-open at 08.00 on 31 August

Published date:

Monday 30 August 2021 is a public holiday in the UK, so the British Library’s site in Boston Spa, Yorkshire will be closed. This includes the processing of British Library On Demand orders from our physical collections and third-party suppliers and our Customer Services team. This closure will be reflected in the dispatch dates estimated by our online ordering interface.

You will still be able to order items from our electronic stores for immediate download.

Operating times for August Bank Holiday Weekend

  • Orders received after 02:00 BST on Saturday 28 August will not be processed until re-opening on Tuesday 31 August at 08:00 BST (including 2-hour and 24 hour orders)
  • The Boston Spa Reading Room will be closed on Monday 30 August
  • Customer Services will close at 16:30 on Friday 27 August reopening on Tuesday 31 August at 09.00.

Contact us

If you have any queries contact our Customer Service Department:

Quick chat: Quick Chat is available Monday to Friday: 09.30 – 15:00.
phone: You can contact our Customer Services Team by telephone on +44 (0)1937 546060 during the hours of 09.00 – 16.30, Monday to Friday.

Please check back regularly for updates and the latest news. You can also follow us on twitter to keep up to date@ondemandBL.