The global health crisis required a radical change as we steered the Library through the initial emergency phase and supported the national effort in the fight against COVID-19.
- Prioritised 800 research requests from health institutions
- 30% increase in collection items viewed online
- 20% more visitors to digital learning sites
The importance of our collection proved ever greater during lockdown. While our buildings were closed we continued to offer services online, prioritising urgent medical requests and providing resources to hundreds of businesses seeking advice.
With many parents unexpectedly home schooling their children, our digital learning resources proved especially popular, driving new audiences to engage with our collection.
And throughout all of this, we have been archiving articles, journals and personal accounts of the pandemic to help the researchers of the future.
The continued generosity of our supporters has been a great reassurance during this difficult time and enabled us to prioritise helping the national recovery while maintaining vital services and our collections.