Contact us

Public Lending Right - British Library
PO Box 751
Boston Spa
LS22 9FW

You can complete our Ringback form to request a telephone reply from a member of the PLR team.

Alternatively, you can contact the PLR office by telephone, post, email or via our Feedback form.

PLR authors

Please note: Due to legal requirements to protect confidentiality, we are not permitted to discuss a registered owner’s affairs with anyone other than the registered owner identified on our records. This policy applies unless we have received official documentation (such as Power of Attorney) which allows a nominated individual to act on their behalf.  You are responsible for the administration and security of your account and you should not share your password.

For security purposes we are unable to accept changes of address or payment details via un-secured email or our Feedback form. Please see below for details of accepted methods of correspondence.

You can amend your address via the following options:

  • Signed letter 
  • Over the telephone, providing that the required security details are provided
  • Electronically via the Online registration service

You can amend your payment details via the following options:

Please note that we are unable to accept new payment details over the telephone.

Give some feedback

If you have an author/book query, encounter problems with our online registration service, have a press or policy issue or a more general comment to make, please complete our feedback form which will be forwarded to the relevant member of staff at the PLR office.

Alternatively, you might like to send your views or suggestions for passing on to the British Library Advisory Committee for PLR which exists to advise the PLR management team and the British Library Board on the operation and future development of UK PLR. You can do this by completing a Feedback to Advisory Committee form. Further information about the advisory committee can be found under PLR committees.

Feedback and views relating to the administration of Irish PLR should be addressed to the Irish Public Lending Remuneration Office, An Chomhairle Leabharlanna, 53-54 Upper Mount Street, Dublin 2 or email

Complaints procedure

At Public Lending Right we aim to provide our customers with an efficient, courteous and timely service. We constantly strive to maintain and improve the way we work and the quality of service we offer. Our Customer Service Standards set out our service commitments to you.

If you are unhappy out the standard of service that you have received from PLR, please review our ComplaintsProcedure.

About us

PLR is the right for authors to receive payment for the loans of their books by public libraries

Registration service (UK & Irish PLR)

How to apply for PLR, information on eligibility and payments

Library information

Information for authors and librarians regarding the PLR library sample

UK PLR media centre

PLR's media releases, most borrowed authors and titles, newsletters and publications

PLR news stories

UK PLR payments update

1 February 2019

Over 22,000 authors have received a payment through UK PLR

Advisory Committee for PLR - new member

3 December 2018

Writer and translator Daniel Hahn appointed to the PLR Advisory Committee

Most borrowed authors and books in UK libraries

27 July 2018

The latest annual data shows the most borrowed authors and books in UK public libraries during 2016-17

Advisory Committee for PLR - new member

11 June 2018

Writer and illustrator Alexis Deacon appointed to the PLR Advisory Committee

More news stories

PLR case studies

…“The financial support is invaluable – translators don’t always get a royalty so PLR is really precious. Equally important is the symbolic recognition of our stake in a book. While it is taken for granted that an author has a stake in a book it is not always remembered that a translator does too.”…

Daniel Hahn, translator and writer, registered for PLR on the publication of his first translation. He values highly the existence of the built-in PLR share to which all translators are entitled. Having translated 35 books and written several others since 2007, Daniel outlined his career as a translator and how he works.

…“I expected pennies and I got pounds! Quite a few more than I had expected. How many times in somebodies life do you get something for nothing?”…

Audio-book narrator Jeff Harding, registered for his PLR share in an astonishing 658 audio books when the extension of UK PLR to non-print material was first introduced in July 2014. He currently has over 700 titles registered. Jeff describes the skills of narration and explains what PLR means to him.

…Tracy Chevalier, Alexis Deacon and S F Said tells us why it is important that contributors register for PLR, how easy it is to apply and the value of PLR to them.…

Watch our short video in which authors Tracy Chevalier and S F Said and writer / illustrator Alexis Deacon talk about why eligible contributors should register for payment through the government-funded PLR scheme.