Keeping everyone safe

Exterior of the British Library with a 'Good to go' logo

We're back

We’re open for everyone. All our Reading Rooms and galleries have now reopened and we’re so excited to see you. 

You need to pre-book online for whatever you would like to do here.  

Plan your visit

As we gradually reopen, our opening hours have changed, please check before you book.

Find out more about pre-booking:

Keeping everyone safe

We’re limiting capacity and have implemented a one-way system throughout to help you keep a safe distance. This may take a little longer but it’s keeping everyone safe so please follow the signs.

You must wear a face covering at all times. Please let a member of staff know if you're exempt, or we may ask you to leave.

Our toilets are open with regular, enhanced cleaning. We’ll be frequently cleaning all our spaces, especially high touch points. Please ensure you wash your hands frequently and use our hand sanitisers where available

We’ve removed a few interactive elements in our exhibitions to reduce contact. Don’t worry, there will still be plenty to see. Please don’t touch the display cases.

Please don’t come to the Library if you feel unwell. If you can no longer attend please cancel your booking so we can offer the tickets to others. If you feel unwell, or anyone in your household is showing symptoms of COVID-19, please don’t come to the Library, and reschedule your visit by emailing boxoffice@bl.uk.

On the day

If you’re returning to our Reading Rooms, find out more about what to expect.

  • Entry to the Library is at Gate 2 on Ossulston Street. You’ll need to show your ticket here. This can be printed or shown on your phone. Please arrive no more than 30 minutes before the time on your ticket so we can manage social distancing in the queue
  • Everyone in your party over the age of 16 will need to scan the NHS Track and Trace QR code to enter. Or you can provide us with your name, email address or phone number instead. If you’re the named booker on your ticket you won’t have to supply us with your details again
  • You’ll need to pass through security, who may need to check your bag but will do so with minimal contact
  • You can bring small bags into the Library, and our Cloakroom and Lockers will be open if you need to use them. We don’t have space for big bags or luggage, so please don’t bring these
  • Ticketholders can visit our shop, Origin Coffee on Euston Road, and the Kings Library Café on Floor 1. Please note in line with government guidance you will need to scan the NHS Track and Trace QR code to enter the King’s Library Café, or you can provide us with your name, email address or phone number instead
  • Breastfeeding is welcome in any part of the building, but if you would prefer a private space please let a member of staff know.

If you have a disability or access requirements

  • Please let us know before you visit by emailing accessibility@bl.uk
  • When you arrive, make yourself known to Security staff at Gate 2 who will arrange assistance 
  • If you will be accompanied by an assistant or carer, they will also need to have a ticket to enter the buildings
  • Find out more about accessibility at the Library

Need help?

Our Customer Services team can be reached by email at customer-services@bl.uk or 01937 546546.

Data Protection and Track and Trace

In addition to collecting contact details as part of our normal booking process, we will also be recording the times that users enter and leave our premises in order to reduce the risk of a local outbreak of coronavirus.

In line with guidance issued by the Department for Health and Social Care, we will keep these details for 21 days. We will share your contact details with Test and Trace personnel, if asked, in the event of a fellow user or staff member testing positive for coronavirus.

Your data will be kept secure and handled in line with ethical standards and the Data Protection Act at every stage of the process – from its collection and storage by us to its transfer and use by NHS Test and Trace. NHS Test and Trace will handle all data according to the highest ethical and security standards and it will be used only for NHS care, management, evaluation and research.

The Library’s Privacy Policy can be found on our website.

We're good to go

We’ve been awarded the Industry Standard mark which means we are following government and industry COVID-19 guidelines to maintain cleanliness and aid social distancing.